This website is operated by Bescher. Throughout this website, the terms “we”, “us” and “our” refer to Bescher. By visiting our website, browsing our products, placing an order, or using any part of our website, you agree to be bound by these Terms of Service, together with any additional terms, conditions, policies or notices referenced on this website.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access the website or purchase products from us.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state, territory, province or country of residence, or that you have permission from a parent or guardian to use this website.
You agree not to use our website, products or services for any unlawful, harmful, fraudulent or unauthorised purpose. You must not use this website in a way that breaches any laws in your jurisdiction, including intellectual property, privacy, consumer protection or online safety laws.
You must not transmit viruses, malware, worms or any destructive code through our website. A breach of these Terms may result in the suspension or termination of your access to our website or services.
2. General Conditions
We reserve the right to refuse service, cancel orders, limit purchases or restrict access to our website where permitted by law, including where we reasonably believe there has been fraud, misuse, unauthorised resale, abuse of promotions, or a breach of these Terms.
You understand that information you provide through the website, excluding payment card information, may be transferred unencrypted over various networks and may be adjusted to meet technical requirements. Payment information is encrypted and processed securely by our payment providers.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of our website, services, product descriptions, images, branding or content without our prior written permission.
3. Accuracy, Completeness and Timeliness of Information
We do our best to keep the information on our website accurate and up to date. However, we do not guarantee that all information on this website is complete, current or free from errors.
The information on this website is provided for general informational purposes only. Any reliance on the material on this website is at your own risk. We may update, change or remove website content at any time without notice.
4. Products, Pricing and Availability
Prices for our products are subject to change without notice. Product availability, descriptions, bundles, promotions, discounts and offers may change at any time.
We have made every effort to display product colours, textures, packaging and images as accurately as possible. However, we cannot guarantee that your device or monitor will display colours accurately.
Some products may be available exclusively online and may have limited quantities. We reserve the right to limit the sale of our products to any person, geographic region or jurisdiction where permitted by law. We may also limit quantities purchased per person, household, order, email address, payment method, shipping address or billing address.
Any offer for a product or service on this website is void where prohibited.
5. Order Acceptance and Cancellation
When you place an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order. We reserve the right to accept, decline, cancel or limit any order where permitted by law.
We may cancel an order if we reasonably believe it is fraudulent, placed by a reseller or distributor, affected by a pricing or product error, unable to be fulfilled, or otherwise in breach of these Terms.
If we cancel or amend an order, we will attempt to notify you using the email address, phone number, billing address or shipping address provided at the time of purchase.
6. Billing and Account Information
You agree to provide current, complete and accurate purchase, billing, shipping and account information for all orders placed through our store.
You are responsible for ensuring your shipping address, email address and phone number are correct. If you provide incorrect information and your order has already been dispatched, we may not be able to redirect, replace or refund your order, except where required by law.
7. Payments and Third-Party Payment Providers
We may offer payment options through third-party providers such as Shopify Payments, PayPal, Afterpay, credit card providers or other payment services. Your use of those payment services may be subject to the provider’s own terms, conditions and privacy policy.
We are not responsible for delays, errors, declined payments, additional fees or decisions made by third-party payment providers, except where required by law.
8. Shipping and Delivery
Shipping options, prices and estimated delivery timeframes are shown at checkout and/or in our Shipping Policy. Delivery timeframes are estimates only and may vary due to courier delays, customs processing, public holidays, weather events, peak sale periods, incorrect addresses, carrier disruptions or other circumstances outside our reasonable control.
Orders are usually processed within the timeframe stated on our website. During promotional periods, launches or high-volume periods, dispatch may take longer.
Risk in the products passes to you once the order is delivered to the shipping address you provided, except where required otherwise by law.
9. International Orders, Duties and Customs
We ship internationally to selected countries. International orders may be subject to customs duties, taxes, tariffs, import fees or other charges determined by local authorities. Unless we expressly state otherwise, these charges are the responsibility of the customer.
For customers in the United States, Bescher may cover applicable import duties and tariffs where this is stated in our Shipping Policy or at checkout. This offering may be changed, updated or withdrawn from time to time.
We are not responsible for delays caused by customs, border processing, local authorities or import restrictions. If a parcel is refused, unclaimed or returned to sender due to customs, duties, incorrect address or customer refusal, additional shipping fees may apply.
10. Returns, Refunds and Exchanges
Returns, refunds and exchanges are handled in accordance with our Returns Policy and your rights under applicable consumer laws.
We reserve the right to refuse a return or exchange that does not meet the conditions outlined in our Returns Policy, except where required by law.
Shipping fees are non-refundable unless required by law or unless the return is due to an error by Bescher.
11. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable consumer protection laws.
Our goods come with guarantees that cannot be excluded under Australian law. If a product is faulty, damaged, unsafe, not as described, or does not meet a consumer guarantee, you may be entitled to a replacement, refund, repair or other remedy in accordance with applicable law.
12. Promotions, Discounts and Offers
From time to time, we may offer promotional codes, discounts, bundles, gifts with purchase, free shipping offers, limited-time campaigns or other offers.
Promotions are subject to availability and may be changed, extended, limited or withdrawn at any time without notice, unless otherwise stated. Promotional codes cannot be applied retrospectively to previous purchases. Only one promotional code may be used per order unless we expressly allow otherwise.
Promotions may be limited to certain products, countries, customers, order values, time periods or purchase conditions. If we reasonably believe a promotion has been misused, we may cancel or amend an order where permitted by law.
13. Subscriptions and Recurring Payments
If you purchase a subscription product, you authorise Bescher and our subscription provider to charge your selected payment method on a recurring basis according to the subscription terms shown at checkout.
You are responsible for managing, pausing, updating or cancelling your subscription in accordance with the subscription terms provided at the time of purchase. Subscription billing dates, discounts, product availability, shipping fees and subscription benefits may change from time to time.
If your payment fails, your subscription order may be delayed, retried or cancelled. We may contact you to update your payment information.
14. Product Use and Skincare Results
Bescher products are cosmetic skincare products. They are not intended to diagnose, treat, cure or prevent any disease, medical condition or skin condition.
Information on this website, including product descriptions, educational content, customer reviews, before-and-after content, social media content and marketing materials, is provided for general information only and should not be treated as medical advice.
Individual results may vary. We recommend patch testing before using any new skincare product, particularly if you have sensitive skin, allergies, a known skin condition, are pregnant or breastfeeding, or are under medical care. If irritation occurs, discontinue use and seek medical advice.
You are responsible for reading and following all product directions, warnings and ingredient information before use.
15. User Reviews, Comments, Feedback and Submissions
If you send us reviews, testimonials, feedback, photos, videos, ideas, suggestions or other submissions, you agree that we may use, edit, reproduce, publish, distribute and display that content in connection with our business, marketing, website, social media, advertising or product development, unless you expressly request otherwise in writing.
You confirm that any content you submit is truthful, your own, and does not infringe the rights of any third party. You must not submit content that is unlawful, offensive, defamatory, misleading, abusive, obscene or harmful.
We may monitor, edit, refuse or remove user content where we consider it necessary or appropriate.
16. Personal Information and Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
By using this website and placing an order, you agree that your personal information may be collected, used and disclosed as described in our Privacy Policy, including for order fulfilment, customer support, fraud prevention, analytics and marketing where permitted by law.
17. Third-Party Tools and Links
Our website may include links to third-party websites, services, tools or platforms, including payment providers, shipping carriers, analytics tools, advertising platforms, review platforms or subscription tools.
These third-party services are provided for convenience and may be subject to their own terms and privacy policies. We are not responsible for the content, accuracy, security, availability or practices of third-party websites or services.
18. Errors, Inaccuracies and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery estimates, product availability or other content.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders where permitted by law if information is inaccurate, including after you have submitted your order.
19. Prohibited Uses
You must not use our website, content, products or services:
• for any unlawful or fraudulent purpose;
• to violate any laws or regulations;
• to infringe our intellectual property rights or the rights of others;
• to harass, abuse, insult, harm, defame, intimidate or discriminate;
• to submit false or misleading information;
• to upload or transmit viruses, malware or malicious code;
• to collect, track or misuse personal information of others;
• to spam, phish, scrape, crawl or interfere with the website;
• to bypass security features or interfere with the proper operation of the website; or
• to misuse promotions, discounts, referral codes or offers.
We reserve the right to suspend or terminate access to our website or services for any prohibited use.
20. Intellectual Property
All content on this website, including text, product names, product descriptions, images, graphics, logos, icons, videos, designs, layouts, branding and other materials, is owned by or licensed to Bescher and is protected by intellectual property laws.
You must not copy, reproduce, modify, distribute, sell, publish, display or use any part of our website content without our prior written permission.
21. Disclaimer of Warranties
To the maximum extent permitted by law, we do not guarantee that your use of our website or services will be uninterrupted, timely, secure or error-free.
The website and services are provided on an “as is” and “as available” basis, except for any warranties, guarantees or rights that cannot be excluded under applicable law, including the Australian Consumer Law.
22. Limitation of Liability
To the maximum extent permitted by law, Bescher and our directors, officers, employees, contractors, suppliers, service providers and affiliates will not be liable for any indirect, incidental, special, consequential or punitive loss or damage arising from your use of the website, products or services.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability under the Australian Consumer Law.
23. Indemnification
You agree to indemnify and hold harmless Bescher and our directors, officers, employees, contractors, suppliers, service providers and affiliates from any claim, demand, loss or expense, including reasonable legal fees, arising from your breach of these Terms, your misuse of the website, your violation of any law, or your infringement of the rights of a third party.
24. Severability
If any part of these Terms is found to be unlawful, void or unenforceable, that part will be treated as separate from these Terms and will not affect the validity or enforceability of the remaining sections.
25. Termination
These Terms remain in effect unless and until terminated by either you or us. You may stop using our website at any time.
We may terminate or suspend your access to our website or services if we reasonably believe you have breached these Terms or used the website in an unlawful, harmful or fraudulent way.
26. Changes to These Terms
We may update, change or replace these Terms at any time by posting the updated version on this page. It is your responsibility to check this page periodically for changes.
Your continued use of the website after any changes are posted constitutes acceptance of those changes.
27. Governing Law
These Terms of Service and any separate agreements whereby we provide products or services to you are governed by and construed in accordance with the laws of Queensland, Australia.
28. Contact Information
Questions about these Terms of Service should be sent to us at:
Bescher
Queensland, Australia
29. Bescher 24-Hour Gift Card Giveaway
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Promotion period: The promotion runs from 11:00am AEST Thursday 25 June 2026 to 11:00am AEST Friday 26 June 2026 ("Promotion Period").
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Eligibility: Open to customers who place a qualifying order on the Bescher website during the Promotion Period. Orders placed before or after the Promotional Period will not be eligible for this promotion. Employees, contractors, agencies, suppliers, and immediate family members of Bescher are not eligible to participate.
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Entry: One entry is automatically generated for each order placed during the Promotion Period. No code, registration, or additional step is required. Placing multiple orders during the Promotion Period generates multiple entries (one per order).
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Winner selection: One winning order is selected at random each hour during the Promotion Period, for a total of 24 winners.
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Prize: Each winner receives a Bescher gift card equal to the value of their winning order, capped at $350 AUD.
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Notification: Winners will be notified by email (to the address used at checkout) within 48 hours of being selected.
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Gift card redemption: Winners receive a Bescher gift card equal to the value of their winning order, capped at $350 AUD. The gift card is valid for 12 months from the date of issue, with no minimum spend required. To redeem, enter the gift card code in the discount code / gift card field at checkout.
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General conditions:
- Bescher reserves the right to verify the validity of any order and to withhold or withdraw a prize where fraud, error, or breach of these terms is identified.
- Orders that are cancelled, refunded, or unpaid prior to winner verification will be void and a replacement winner selected.
- Gift cards are not transferable or redeemable for cash.
- Bescher's decision on all matters relating to the promotion is final.
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Promoter: Bescher Pty Ltd 27 643 596 829, ABN, trading as Bescher. For promotion enquiries, please contact hello@bescher.com.au.
